Office Hours & Contacts

  • Fall Hours of Operation 

    (September - December)

    Monday - Thursday: 8:00 am - 6:00 pm  (Extended to 7:00 pm by day and campus listed below) 

    Friday: 8:00 am - 5:00 pm

    Saturday: 9:00 am - 1:00 pm (Open monthly in Fall on: Sep 7th, Oct 5th, Nov 2nd, Dec 7th)

     

    Extended Late Nights by Campus:

    Mondays: Northeast Lakeview & Palo Alto College

    Tuesdays: San Antonio College

    Wednesdays: St. Philip's College

    Thursdays: Northwest Vista College

  • For assistance with admissions, payments (Business Office), student financial aid or continuing education, please call the number listed during the hours of operation.

     

    21ALAMO (210-212-5266)

    Toll Free: 1-844-20ALAMO (1-844-202-5266)

     

    Our team can provide assistance with:

    • Apply Texas application and status
    • Document submissions and hold completion
    • Financial aid awards and payment options

     

    Phone Hours of Operation

     

    Extended Hours

    (August & January)
    Monday - Thursday
    : 8 am - 7 pm
    Friday: 8 am - 5 pm
    Every Saturday: 9 am - 1 pm 

     

    Regular Hours

    (Sep - Dec & Feb - May)
    Monday - Thursday
    : 8 am - 6 pm
    Friday: 8 am - 5 pm
    Every Saturday: 9 am - 1 pm 

     

    Summer Hours

    (June - July)
    Monday - Thursday: 8 am - 7 pm
    Friday - Sunday: Closed

College Contacts

  • San Antonio College

    Associate Director: Mimi Mitchell

    Location: Fletcher Administration Center (FAC) - 2nd Floor

    Fax: 210-486-9282

    Email: dst-sfs@517b2b.com

    Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on ACES. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.

     

  • St. Philip's College

    Associate Director: Grace Zapata

    Location: Welcome Center (WEC) 106

    Fax: 210-486-9138

    Email: dst-sfs@517b2b.com

    Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on ACES. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.

  • Palo Alto College

    Associate Director: Yesenia Reyes

    Location: 107A Rio Grande (RGB)

    Fax: 210-486-9163

    Email: dst-sfs@517b2b.com

    Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on ACES. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.

  • Northwest Vista College

    Associate Director: Kathie Gomez

    Location: Desert Willow Welcome Center (DWWC) 112

    Fax: 210-486-9106

    Email: dst-sfs@517b2b.com

    Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on ACES. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.

  • Northeast Lakeview College

    Associate Director: Janie Rangel

    Location: Brazos Student Union (formerly Student Commons)

    Fax: 210-486-9170

    Email: dst-sfs@517b2b.com

    Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on ACES. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.

  • District Support Office

    Email: dst-sfs@517b2b.com

    Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on ACES. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.

Office Closures & Holidays

2024-2025 Office Closures

September 2, 2024: Labor Day

October 23, 2024: Employee Development Day

November 11, 2024: Financial Aid Staff Training Day

November 28 - 29, 2024: Thanksgiving Break

December 16, 2024 (12:30pm - 5:00pm) : Financial Aid Staff Meeting

December 19, 2024 - January 1, 2025: Winter Break

January 20, 2025: Martin Luther King Day

March 10-16, 2025: Spring Break

March 31, 2025: Cesar Chavez Holiday

April 18-20, 2025: Easter Holiday

May 2, 2025: Fiesta Holiday

May 26, 2025: Memorial Day

June 19, 2025: Juneteenth Holiday

July 3, 2025: Independence Day Holiday

2023 - 2024 Office Closures

September 4, 2023: Labor Day

October 27, 2023: Employee Development Day

November 23 - 26, 2023: Thanksgiving Holiday

December 21, 2023 - January 3, 2024: Winter Break

January 15, 2024: Martin Luther King Day

March 11-17, 2024: Spring Break

March 29-31, 2024: Easter Holiday

April 1, 2024: Cesar Chavez Holiday

April 26, 2024: Fiesta Holiday

May 27, 2024: Memorial Day

June 19, 2024: Juneteenth Holiday

July 4, 2024: Independence Day Holiday

  • The Student Financial Aid Office's Vision is to be the leader in the delivery of quality comprehensive financial aid programs.

    Our Mission is ensuring access & support for our diverse communities by providing financial resources for student success.